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    Returns and Refund policy

    **Return and Refund Policy**

    Thank you for shopping with us. Please read our return and refund policy carefully to understand your options.

    **1. Returns**

    **1.1 Eligibility for Returns**
    - No returns are accepted for skincare (including bath and body), haircare, personal care, makeup, and health/wellness products due to hygiene and safety reasons.
    - For all other products, a return may be initiated within 30 days from the date of purchase if the product is in its original condition and packaging.

    **1.2 How to Initiate a Return**
    - To initiate a return for eligible products, please contact our customer service team with your order details and reason for return.
    - After receiving approval, securely package the product and include the packaging slip. Ship it back to the address provided by our customer service team.

    **1.3 Return Shipping**
    - Customers are responsible for return shipping costs unless the return is a result of our error or the product is defective.

    **2. Refunds**

    **2.1 Eligibility for Refunds**
    - Once your eligible return is received and inspected, we will notify you of the approval or rejection of your refund.
    - Approved refunds will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days. Shipping charges are non-refundable.

    **2.2 Non-Refundable Items**
    - Skincare (including bath and body), haircare, personal care, makeup, and health/wellness products are non-refundable due to hygiene and safety reasons.

    **3. Exchanges**

    We only replace items if they are defective or damaged. If you receive a defective or damaged product, please contact us immediately. We will arrange for a replacement or refund as necessary, and we may require photo evidence of the damage or defect.

    **4. Sale Items**

    Only regular-priced items may be refunded. Sale items are final sale and cannot be returned or refunded.

    **5. Contact Us**

    If you have any questions about our return and refund policy, please contact our customer service team at or +12819674084

    **Note:** This return and refund policy is subject to change without prior notice.


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